We are specialists in the transcription of focus groups, workshops and in-depth interviews. This sector represents a large percentage of our business, and we work with market research companies across the UK.
We can produce a range of different transcripts and tailor these to suit clients' needs, from detailed word-for-word transcripts through to succinct reports that can immediately be distributed to the relevant stakeholders. In all cases, attention to detail is paramount, so that data can be accurately analysed and quotes can be extracted.
We know that there can be challenges in recording multiple speakers in one room, where it can be difficult for microphones to pick up quieter voices or participants positioned further away, and where cross talk is inevitable. We have voice optimisation software which enhances vocal frequencies, eliminating background noises to ensure we can produce the best possible transcripts from your audio files.
We have a large team who are experienced in transcribing focus groups and we can deal with high volumes of work in a short space of time to suit the needs of the industry. We increasingly transcribe focus groups and interviews carried out via telephone, Zoom or Skype platforms and have an increasing quantity of video files. Clients benefit from our GDPR compliance and strict confidentiality policies and procedures.
Our streamlined workflow system allows secure file upload for clients and provides us with complete control so we never miss a deadline.