Whether it's popular television programmes, documentaries or one-off video projects, All Typed Up has the expertise and technological capability to meet your needs.
We can work to your template or have a range of standard client templates you can choose from. We are accustomed to very detailed time-coding, sometimes by multiple entries per second where required.
We have integrated, tracked workflow systems and secure media transfer software to ensure full confidentiality of your media files before they are pushed out for commercial broadcast. And for ultimate peace of mind, each project we undertake is backed by our full client guarantee.
Here's what you can expect from All Typed Up:-
File transfer is fast and easy via our streamlined workflow software and files can be uploaded 24/7 to suit the fast-paced nature of the media sector.
File upload is a secure, one-step process and our workflow system is GDPR compliant.
All you need to provide us with at the time of upload is:-
We have an experienced team of media transcribers ready to get started.
All Typed Up's service is fast, easy to use and highly secure. Clients benefit from secure file upload, with just a few clicks, any time of the day or night.
Our workflow system is fully GDPR compliant. It is automated at every stage of the process. This means we are in control of the whole transcription journey; from inception to project completion. Automatic notifications are sent to keep clients up to date as soon as transcripts are completed and ready to download. Our first-class workflow system means that we never miss a deadline, and all media files are transcribed on correct templates, with the right level of detail, to the deadline you choose.
The workflow process is streamlined to the very end of the transcription journey. Once projects are finalised, all files and any associated documents are automatically destroyed in line with our data protection policy.
This is a workflow system that is simple, effective and fast, from start to finish, enabling us to keep up with the fast pace of the media sector.
Once your media files are uploaded, you will receive a project number and you can log into your own secure client portal to get an update on the status of your files sent to us for subtitling/captioning. You can also download any completed transcripts or video files.
The portal provides a useful backup for your important files and it is available for you to access 24/7.
For projects where there are multiple collaborators, we can also provide access to a secure client portal for any named colleagues, in order to ensure seamless project management of the transcription process for our clients.
At All Typed Up, we recruit only the best media transcribers. Experience, high levels of grammar and punctuation, an excellent grasp of the English language and a large, wide-ranging vocabulary is a given.
Our workflow system enables us to automatically match the experience and backgrounds of our transcribers to the needs of our clients. So, if you have a media file that is technical, scientific or medical in nature, you can be assured that your media file will be transcribed by someone with relevant experience. Similarly, if there is a strong regional accent or local dialect, we can automatically assign your project to a transcriber from that region.
This is all part and parcel of our automated workflow system to ensure highest quality transcription.
We are confident in our ability to produce accurate transcriptions. Each and every piece of work we undertake comes with a full guarantee.
We work with the best transcribers who are experienced in their field with excellent attention to detail and a great command of the English language. Each media file is transcribed and then fully proofread against the original media file for a two-tier quality assurance process that is built into our client workflow system.
We care about delivering highest quality. Our remit is to work with you to the very end, making all reasonable adjustments to any document free of charge. If, for any reason, you feel we have not met your brief and you are dissatisfied with our transcription service, you will not be charged for any work carried out, or we will provide you with a full credit for any work already billed.
We offer this guarantee in order to provide clients with complete peace of mind.
We are aware that different clients have different needs, and that different projects often have wildly different deadlines. We are also aware that the media world is usually very fast paced with extremely tight deadlines that can only be set at the last minute.
We have adapted our service provision to allow for every eventuality, from projects with flexible turnaround times right through to priority projects with immediate deadlines.
Our streamlined workflow system is available 24/7 at the click of a button. You can log in at any time to check on the status of a project, to download a completed project, or to upload a new media file.
As a virtual services provider, we are available 24/7, 365 days a year. So, if you require fast turnaround outside of normal business hours, you can rely on All Typed Up to ensure we meet your deadline, every time.
And if you want to get in contact, we don't work the usual nine to five hours. Contact us anytime!
We take client confidentiality very seriously and have strict procedures and policies in place. We are aware of the stringent requirements of the General Data Protection Regulations (GDPR) 2018 and have taken steps to ensure ongoing compliance.
We know how important security and confidentiality can be to clients, especially where there is sensitive medical or commercial data or instances of popular programmes are to be uploaded and transferred to us prior to broadcast. We understand the value of your data.
Have specific questions? See our security and confidentiality processes and procedures for all the technical details.
We value our client relationships and believe in good old-fashioned client service. Clear workflow and communication is built into our every day client care procedures.
We are there to help you through every stage of the process. We are available 24/7 for full client support. We can advise on the process of uploading and transferring your files to us for transcription. We have a streamlined workflow system with secure client access so you can login at any time to check on the progress of your transcripts.
In summary, we are here to help! You can contact us at any time to assist with any query.