When it comes to transcription services, quality and accuracy are easy to measure, and we aim for nothing less than 100% on both counts.
We have quality control measures in place. Business owner Victoria Siddoway personally manages each client account overseeing all aspects of work to check for 100% accuracy. Each transcription is fully proofread before return to you.
Unlike many of our competitors, our remit is to work with you to the very end, making any number of reasonable adjustments to any document free of charge. If, for any reason, we have not met your brief and you are dissatisfied with our service, you will not be charged for any work carried out, or will receive a full credit for any work already billed.
This is our guarantee to you.