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Client Confidentiality

We take client confidentiality very seriously and have established procedures to ensure confidentiality at all times.

Client files remain on our system for a maximum of 3 working days following project completion, after which time files are permanently destroyed. All transcribers that undertake work on a freelance basis for All Typed Up must sign a non-disclosure agreement before undertaking any work. We can secure individual files with password protection for additional security and we are happy to sign or arrange any bespoke client confidentiality documents on request.

Our website has been set up in HTML / PHP coding so it is less vulnerable to hijacking than many standard website platforms including WordPress and Joopla. Our client file share facility is provided by a carefully selected third party supplier which uses modern encryption methods to transfer and store data. Secure Sockets Layer (SSL) and AES-256 bit encryption is utilised for optimum security in file transfer. 

The Copyright, Designs and Patents Act 1988 provides for the protection of copyright subsisting in original works, which automatically belongs to the creator of the work. We confirm we recognise this and will not infringe the copyright of clients or other third parties.

If you have any concerns about confidentiality, please give us a call. We are happy to talk you through any of our confidentiality policies in more detail.

"Our client confidentiality policies are tried and tested. We are happy to sign any bespoke client confidentiality documents on request."

Victoria Siddoway,  All Typed Up