All Typed Up - Our Core Values

08 February 2021

It's been over 25 years now that I’ve been working in the field of corporate communications. From the teams of smaller organisations in Sydney, Australia, to those of large international corporations in the UK, I've experienced a gamut of different challenges to overcome. Each situation is different and unique and yet there are core values to successful strategies that I am proud to bring to each and every client we have at All Typed Up.

CLEAR COMMUNICATION

One of our most integral values is clear and transparent communication and visibility. At All Typed Up we provide audio-to-text services of all kinds and we are experts at what we do, but what makes our company such a great one for our clients to work with is the quality and availability of our services and support. Our streamlined workflow system is available 24/7 at the click of a button.

EXCELLENT SERVICE

Our audio-to-text services are delivered with great attention to detail. We are fast and accurate and get to know our clients and their working styles individually so that we can deliver what is required, when it is required.

We also utilise the best of the latest technologies to match the job in hand. The strength, experience and background of each of our first-rate transcribers is recorded and categorised on our workflow system. Transcribers are then automatically paired to the relevant sectors of our clients. This helps us work in a wide range sectors and still be the experts in every one.

FAST TURNAROUND

We are available 24/7, 365 days a year. Our flexible working arrangements mean we can work around the clock - weekdays and weekends, daytime and evenings - in order to ensure all client deadlines are met and can offer a fast turnaround even when required outside of normal business hours.

THE HUMAN TOUCH

We pride ourselves on offering all the latest in digital technology coupled with good, old-fashioned customer service with that all-important human touch.

PERSONAL ATTENTION

Even before the world went virtual out of necessity, we were used to working online. However, it’s always been important to me to be the one to welcome new clients to our business and to make time to regularly check in with existing clients. That way I can always ensure we continue to meet or exceed their needs and expectations the first time, every time.

PASSION AND PERSONALITY

Our services are delivered with passion and personality. Whether it’s for our clients in the legal, financial and property sectors, market research firms, scientific, medical and educational fields or the media and broadcast industry, we genuinely care about our clients' work and continuously aim for the highest standards.

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